Return Policy & Guarantee
Effective September 1, 2011
Due to the nature of this product, its audio/video format and educational content, no refunds are permitted. You may return the product within 15 days of receipt and receive a credit reflective of the original price you paid for the item. This credit may be applied as payment to any product(s) produced by Oakstone Publishing, LLC.
We guarantee your program against defects in materials. Simply return any defective materials and we will replace them free of charge. To make a return, call 800-633-4743 for a Return Authorization Code. Complete the packing ticket and return with the program to 2700 Corporate Drive, Suite 100, Birmingham, AL 35242. We recommend shipping through UPS or FedEx. Return shipping fees are the responsibility of the purchaser.
Items marked as Clearance are nonrefundable and cannot be applied as a credit.